Shipping & delivery
Where we deliver, delivery charges, delivery times and what happens if we can't deliver.
Where we deliver
We deliver within India, only to the pincodes we currently serve. Set your pincode with the location button at the top of the page to check. It shows whether we deliver there and the estimated delivery time. We also check your address again at checkout.
Delivery times
Each serviceable area has its own estimated delivery time, shown in the header once you set your pincode, and on your order. Estimates can slip during heavy rain, peak hours, festivals, traffic or other events outside our control. If there's a significant delay, we'll keep you updated, and you can cancel any order that isn't yet out for delivery free of charge.
You can follow each order in My orders.
Delivery and handling charges
| Delivery charge | ₹60 per order |
|---|---|
| Free delivery | On orders with items worth ₹500 or more |
| Handling charge | ₹30 per order, waived when delivery is free |
All charges are shown separately in your cart and at checkout before you place the order. Nothing is added afterwards.
Order limits
Some products have a maximum quantity per order, so stock is shared fairly. The product page shows the limit, and the cart won't go above it. Quantities also depend on the stock available near you.
At your door
- Please keep your phone reachable. Our delivery partner may call you to find the address.
- For cash-on-delivery orders, please keep the amount ready. Exact change helps.
- Check the items when they arrive and tell us about any problem within the time in our returns policy.
If we can't deliver
If we can't reach you or get into the address after reasonable attempts, the order may be cancelled. Anything you paid, including wallet credit, is refunded as described in our refund policy.
Problems with a delivery
For a late, incomplete or damaged delivery, contact customer care with your order number.