FAQs

Tap the location button at the top of the page and enter your pincode. You'll see straight away whether we deliver there and the estimated delivery time.

Delivery costs ₹60 per order, and it's free when your items add up to ₹500 or more. A handling charge of ₹30 may also apply. Every charge is shown in your cart before you place the order.

Go to My orders and open the order to see its current status and timeline.

Some products have a per-order limit so stock is shared fairly, and quantities also depend on the stock near you. The product page shows the limit.

The payment options for your order are shown at checkout, including cash on delivery. We never ask for your card details, CVV, UPI PIN or OTP over the phone.

Wallet credit comes from welcome bonuses, referral rewards and refunds. At checkout you can use it for up to 50% of the value of the items in your order. It has no cash value and can't be withdrawn.

Share your code. Your friend gets ₹50 when they sign up, and you get ₹50 when their first order of ₹199 or more is delivered.

Yes. Cancellation is free until the order is out for delivery. Contact customer care with your order number. Any wallet credit you used is returned to your wallet.

Contact customer care within 48 hours of delivery, with your order number and a photo. We'll replace the item or refund it in full.

Refunds to your wallet are immediate. Refunds to your bank, card or UPI are made within 7 working days of approval.

Go to My account to edit your profile and saved addresses, or to change your password.

Write to our Grievance Officer from the email or mobile number on your account. We'll erase what we're not legally required to keep.

Contact customer care first. If you're not satisfied, write to our Grievance Officer. We acknowledge complaints within 48 hours and resolve them within one month.